Terms and Conditions

General

 

Completion of Contract

A contract is being completed between you and Siam Bike Tours (SBT) by inscribing yourself. The terms of business of SBT are the basis to this contract. The person inscribing will be held responsible for the liability of all person inscribed by him.

 

Services

Our services are being described within the present website. Any special requests or side agreements will only be part of the contract if confirmed unconditionally by SBT in written form.

 

Payment

Upon receiving SBT’s booking confirmation, you will have to make a down payment of 25% of the amount due. The rest has to paid 6 weeks ahead of the starting date of your trip. If the payment has not been made on time, SBT may deny the booked services and claim processing fees.

 

Withdrawal by Traveller

The traveller’s withdrawal will take effect after a written withdrawal declaration has come in at SBT. The following cancellation fees will be charged:

  • 90 days before starting the tour: Admin expenses (Bank fees, any costs caused by cancellation)
  • 60 to 89 days before starting the tour:  Deposit paid
  • 45 to 59 days before starting the tour:  50% of tour price
  • 15 to 44 days before starting the tour:  70% of tour price
  • 0 to 14 days before starting the tour:  100% of tour price

By paying a fee of THB 5,000 you may change your booking to a person replacing you up till 14 days before starting the trip. In addition to this person you will remain fully liable of paying the full travel price towards Siam Bike Tours.

 

Change of reservation

There is no legal right to make changes with respect to the date of the the journey and the destination after concluding the contract. If changes of reservation are possible and Siam Bike Tours agrees to them, the following cancellation fees will be charged. You have to alert us to this change in writing.

  • 59 to 45 days before departure:  THB 5,000
  • 15 to 44 days before departure:  THB 11,000

 

Change of Programme and/or Price

SBT reserves the right to change the catalogue of services and prices/rates before your booking. If this is the case, SBT will duely inform you before completion of contract. Any increase in prices and rates may be necessary of the cost of transport or the hotel rates increase, or if the currency exchange rate is modified.

 

Minimum Number of Participants

All offered trips will take place at a mininum number of 4 participants. If this number is not reached, SBT may cancel the trip until 14 days before its starting date.

 

Cancellation

SBT is entitled to cancel the trip, if by your acts or omissions you are creating a justifyable cause. In this case SBT will refund the travelling price paid.

 

You are starting a trip but cannot finish it

If due to any reason you abandon a trip ahead of time, no refund can be made.

 

Changes of Programme, Failure of Service

If during the trip a change of programme has to be made (e.g. due to wheather conditions) that affects a considerable part of the planned trip, SBT will refund the possible difference between the agreed travel price and this of the services adduced.

 

Force Majeure

Any events of force majeure such as riots, catastrophes, epidemics, etc. may cause SBT to cancel the trip. In such a case SBT will inform you as soon as possible.

 

Travel Cancellation Insurance

A travel cancellation insurance is not included in SBT’s tours. Such an insurance may be contracted with any travel insurance company.

 

Liability

SBT is liable within the limits of its obligation to exercise diligence for all specified services. The traveller takes part in the trip at his own risk. Particularly, the traveller is responsible for his state of health, his road behaviour, the observance of the traffic regulations and all other local regulations regarding traffic. In no case, SBT may be held liable for any physical or material damages, that the traveller may suffer or cause by practising cyclism, even when riding in an SBT’s group or with a guide.

 

Court of Jurisdiction:

The Court of Jurisdiction is in Thailand.